On-Line Support Inc
Charlottetown, PE
Company Overview
Simply put, we are people helping people. In fact, we literally have no limits to providing customer care. On-Line Support (OLS) has been able to achieve this by embracing this basic truth; the success of any business depends on its ability to deliver excellent customer service. OLS prides itself on being the customer service experts.
We know that the quality of a customers support experience will reflect directly on our own business. Thats why we spend our time and effort creating an environment that motivates our employees to provide superior levels of service. We know training is important. We know retention of staff is important. We know that creating an environment that makes our staff feel good about their job is in the best interest of our clients and their customers.
We give you the benefit of having Customer Service Experts providing essential services for your customers, and you don't have the responsibility of screening, hiring, or training. Nor do you worry about their benefits package, incentive programs, overtime pay or the cost to rehire or replace them. The best part being that it will cost you a fraction of the amount you would have paid for the same person in-house. You will find yourself asking why you havent done this sooner.
Company Information
Physical Address
82 Hillstrom Ave.
Charlottetown, PE C1E 2C6
CA
Mailing Address
82 Hillstrom Ave.
Charlottetown, PE C1E 2C6
CA
Additional Details
Legal Name: On-Line Support Inc
Number of Employees: 550
CA
The development and maintenance of a flexible call reporting package is an essential ingredient in providing feedback to our customers. We have developed and frequently enhanced our system to respond to the varied needs of our client base. Individual call records are available in flat file format for post call analysis by each client.
We are confident in our ability to provide the level of flexibility and detailed call reporting you require to meet your needs. We have the in-house ability to modify our system and therefore are not restricted by off-the-shelf call reporting software solutions.
Although our standard call reporting package meets the needs of the majority of our clients, we have the flexibility to capture and report specific requirements unique to each client's needs.
Contacts
Ross Beattie
Title: President
Area of Responsibility: Management Executive
Phone: Show phone
Fax: Show fax
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Kris O'brien
Title: Manager
Area of Responsibility: Domestic Sales & Marketing
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Services
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Customer Support Services
Provide Technical and Customer Support to Companies across North America
- Internet Technology Based Customer Support
Additional Information
541510
United States