Nortak Software Ltd.

Nortak Software Ltd.

Ottawa, ON

Company Overview

Since 1975, Nortak has designed, developed, and supported computer applications and systems for government and private enterprises. Nortak provides complete solutions beginning with feasibility and requirements studies, leading into systems analysis, design, development and implementation, and finishing off with testing, documentation, maintenance and support. We are experienced in many areas of IT services delivery including Website design, development, and hosting; e-Commerce solutions; Call Centre management software; Client Relations Management (CRM) software; User Support; Integrated Voice Response (IVR) systems; Legacy Systems maintenance and development; and Social Programs application systems development, maintenance, and support. We invest in product development with our offerings including the CallBase suite of products for Client Relations Management (CRM), Sportak for Internet-based event registrations management, and NORTAK RBS, a report balancing product for scheduling systems. Nortak is a Canadian-owned private corporation with offices in Ottawa and Toronto, and currently employs approximately 60 full-time employees and subcontractors.

Company Information

Physical Address

700-265 Carling Ave.
Ottawa, ON K1S 2E1
CA

Mailing Address

700-265 Carling Ave.
Ottawa, ON K1S 2E1
CA

Phone

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Additional Details

Legal Name: Nortak Software Ltd.

Number of Employees: 60

Country of Ownership:

CA

Technology Profile:

Nortak possesses technical expertise in various areas:

  • PC Development & Maintenance: Nortak uses a variety of

development tools including MS Visual Basic and C/C++.

  • Web Development & Maintenance: Nortak uses a variety of Web

development tools including MS Visual Interdev, MS VB, ASP, Active X Controls, ADO, Oracle SQL Server, MS Access, VB Script, JavaScript, and HomeSite.

  • IVR/CTI Development & Maintenance: Nortak develops IVR and

CTI systems for Nortel/Periphonics and Envox hardware.

  • Call Centre Software Development & Maintenance: Nortak uses

Omnis for the development of its Call Centre software.

  • Legacy Systems Maintenance: Nortak specializes in

COBOL/LINC on Unisys mainframe computers.

Contacts

Mike O'neil

Title: VP, Sales & Marketing

Area of Responsibility: Domestic Sales & Marketing

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Yuko Lusby

Title: Office Manager

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Norio Takemura

Title: President

Area of Responsibility: Management Executive

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Zuli Moledina

Title: Vice President

Area of Responsibility: Finance/Accounting

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Services

  • Custom Software Development And Maintenance

    Since 1975, NORTAK has designed, developed, and supported computer applications and systems for federal and provincial government departments. NORTAK provides complete solutions beginning with feasibility and requirements studies, leading into systems analysis and design. This facilitates well- balanced systems development, training and documentation. We are experienced in many areas of IT services delivery including: custom applications development in support of social programs in micro and mainframe environments, IVR/Telephony applications development and support, as well as Internet/Intranet applications development and maintenance.

    For more information, please visit www. nortak. com or contact us at (613) 234-7212.

  • Internet/Intranet Development

    Nortak Software develops Internet/Intranet applications for private and public sector organisations.

    For more information, please visit www. nortak. com or contact us at (613) 234-7212.

  • Ivr (integrated Voice Response) Systems / Telephony

    Nortak Software develops Integrated Voice Response (IVR) / Telephony systems using Periphonics hardware for various clients throughout Canada and the US including banking institutions, private enterprises, and government departments.

    For more information, please visit www. nortak. com or contact us at (613) 234-7212.

  • Pc Application Development

    Nortak Software develops PC applications to meet all requirements.

    For more information, please visit www. nortak. com or contact us at (613) 234-7212.

  • Sportak. Com

Products

  • Callbase Call Centre Software

    CallBase Call Centre Solutions: In this day and age the Call Centre can be the heartbeat of the Corporation. A well equipped and prepared Call Centre can handle client inquiries, perform direct sales, provide help desk advice and solutions for known problems, track complaints, and assist in marketing plans and promotions.

    For more information, please visit www. nortak. com or contact us at (613) 234-7212.

  • Callbase Imr Recreation Centre Software

    RECREATION CENTRE SOFTWARE: CallBase IMR was designed specifically for Recreation Centres and Community Centres. It integrates all the elements of managing a Recreation Centre into one software package, including Membership, Class Registration, Facility Reservations, Point of Sale, Security Access, Contact Management, Promotions and Accounting. CallBase IMR is the ideal tool for managers of a busy Recreation Centre, the answers to all their questions are all held in one easy to use application. Training time for new employees is drastically reduced, due to the ease of use, and centralization of all Activities into one system.

    For more information, please visit www. nortak. com or contact us at (613) 234-7212.

  • Nortak/Rbs
  • Sportak. Com Sports Administration And Registration Portal

    SPORTS ADMINISTRATION AND REGISTRATION PORTAL: Nortak's Sports Administration and Registration Portal provides leagues, clubs, and associations with a web-enabled solution for managing participant and volunteer information. In addition, the system provides automated 'back-office' administrative and reporting functionality common to the sports and recreation environment.

    For more information, please visit www. nortak. com or contact us at (613) 234-7212.

NAICS Categories

Additional Information

NAICS:

541510

FSC Codes:

D000-Information Processing and Related Telecommunications Services, D302-ADP Systems Development Services, D306-ADP Systems Analysis Services, D307-Automated Information System Design and Integration Services, D308-Programming Services

Export Experience:

Japan, Alabama, California, Florida, Michigan, New York, Washington