Company Overview

Mission Statement:

Miracle Software Systems, Inc. is committed to providing the best resources and solutions to our clients. We maintain win-win relationships with our clients. We firmly believe that our success depends on your success. Company History in brief:

Take a walk through Miracle's history. Into our second half of the decade, we are focused on continued innovation in technology and continued success for our customers and alliance partners. >> 1994 Miracle was formed by a group of young IT professionals in December 1994 >> 1995 Started Client/Server Consulting services division. Oracle, Peoplesoft and Visual Basic experts 20 consultants worked out of Detroit >> 1996 Intranet and SAP (ABAP, Basis) practices were initiated by Miracle Expanded to a team of nearly 50 consultants, 50% working in SAP >> 1997 The company has expanded to nearly 100 consultants, 70% concentrating in SAP Additional offices were opened in Cleveland, Chicago and Los Angeles The overseas RDF was opened in India. >> 1998 The number of SAP consultants rose to well over 175 Actively involved in e-Business and worked on various new initiatives Began developing new products to suit the needs of its clients >> 1999 Became a National Implementation Partner of SAP America Several new products were released at SAPPHIRE '99 in Philadelphia Miracle enters into the Enterprise Application Integration(EAI) space by partnering with Mercator Software. Started the CRM practice Became alliance partner with SIEBEL Systems, Inc. Became SAP Development Partner in October. Involved in the development of SAP R/3 Automotive PCC Rel 4.6B >> 2000 Increased the Siebel Practice to 40 Consultants Partnered with BEA Systems and currently has a team of 25, in this practice. Became a Microsoft Certified Solutions Provider Became an Allaire Alliance Partner Partnered with BroadVision in the Internet Relationship Management(IRM) area. Miracle Partners with CrossWorlds to offer better capabilities in the EAI space to our customers. Partnered with Mercury Interactive for providing, better application testing services to our customers. Partnered with Seagate Software for reporting needs of our customers. >> 2001 Worked extensively with customers in their Enterprise Applications Integration (EAI) initiatives. Partnered with the top EAI Vendors like TIBCO, Webmethods, Vitria and Sybase (New Era of Networks). Partnered with FileNET, Trillium Software and Cyclone Commerce to provide suitable solutions and/or referrals. Extensively penetrated the Healthcare Industry and got associated with majority of the Blues and assisted them in HIPAA compliance, eBusiness Portal Development and EAI. Expanded geographically by opening a satellite office at Philadelphia, PA. Involved in the development of Siebel eAutomotive version 7.0 Release along with Siebel Systems Inc. Added a number of customers of which 75% are from Fortune 1000 Companies. Successfully completed Network Equipment Manufacturer project as a remote EAI project from the corporate office. Off Shore Development Facility in India used as a potential way for cutting costs in meeting few clients' expectations and for ready resources. Continued leading the local market in providing SAP expertise by strengthening the relations with mySAP. com as a developmental partner. >> 2002 We got certified as a Minority C Corporation and been continuously recognized by the MMBDC to bid more aggressively for projects and be a value added Partner. We have been ranked 98 in Inc 500 as one of the top 500 Fastest Growing Companies in US. In India, we got the ISO 9001 certification for our offshore facility and we are going to be a SEI CMM Level 3 Company, shortly. Enhanced relationships with more and more direct customers (around 60% are from Fortune 1000 Companies) while retaining the existing customers successfully. Started the Offshore facility of Call Center by having a dedicated line of voice over IP for Marketing and Sales activities and Software Development and support activities. Became the IBM Corporation Premier Business Partner to influence and/or resell IBM Software with a focus on WebSphere suite of products. Reached the goal for 2002 by closing some software sales deals successfully and having more than the required technical and sales certifications as a business partner. UCCnet, Ascential Software, Stellent, MatrixOne are the new partnerships added to provide suitable solutions or referrals and restarted the relation with Crystal Decisions and Mercury Interactive. Continued our strong partnerships with SAP, Siebel, webMethods and FileNET. Got included in the EAI Journal Vendor Guide as part of Service providers listing. Participated extensively in various IBM Residency Programs at USA & UK. Also became the world renowned Gartner Group's client in using their research reports and attending various Gartner events. >> 2003 Opening of Miracle City, Miracles Global Offshore Development Facility in India. Started Miracles WebSphere Innovation Center located in Southfield, MI to support pre sales for IBM Websphere Brand of products. Continued and strengthened the strong partnership with IBM both as a Software Reseller and a services Partner. Continued our contribution to IBM Redbooks with participation in the IBM ITSO Residency programs. Continued and strengthened the strong partnership with IBM both as a Software Reseller and a services Partner. Actively involved in Rendering Siebel UAN using IBM WBI ICS in IBM development labs in Burlingame, CA.

>> 2004 Significant growth in the number of outsourced implementations executed at Miracle City, Visakhapatnam, India. Transformed the WIC into a BPIC (Business Partner Innovation Center) to support pre sales in IBM WebSphere and Lotus Brands. Opened satellite office in San Francisco, CA. Actively involved in the product development around WPC (WebSphere Product Center) at IBM Development labs. Opened offices in Windsor, Canada, Singapore and Australia in the APAC region and London, UK to reach out to the UK and EMEA regions. Worked closely with IBM winback teams to strategize on EAI winback opportunities. Involved in competitive analysis between IBM WBI and SAP XI tools and technologies along with the corresponding IBM teams. Corporate Head Quarters Miracle Software Systems, Inc. 23800 West Ten Mile Road Suite 260 Southfield, MI 48034 United States of America

Phone: (248) 350-1515 Fax: (248) 350-2575 email: corporate@miraclesoft. com Key Company Executives Prasad V. Lokam CEO, President & Chief Architect

Year Established: December 1994 Ownership: Privately Owned Employees: 1217 (As of Jan-04) Type of Organization: Corporation (Incorporated in 1995), Privately Owned Minority Business Enterprise (MBE), Owned by an Asian American. State of Registration: Michigan Corporation

Investor Relations: Miracle Software Systems, Inc. is a privately owned, Southfield, Michigan based company.

If you are interested in obtaining more information about us, please call us at 1-248-350-1515 or send an e-mail to:

investor-relations@miraclesoft. com

Miracle Offices:

Corporate Head Quarters

23800 West Ten Mile Road, Suite 260 Southfield, MI 48034 Phone: (248) 350-1515 Fax: (248) 350-2575 email: detroit@miraclesoft. com

Atlanta District Office

3330 Cumberland Boulevard, Suite 500 Atlanta, GA 30339 Phone: (770) 933-6268 Fax: (770) 933-6223 email: atlanta@miraclesoft. com

Boston District Office

999 Southern Artery, Suite 302 Quincy, MA 02169 Phone: (617) 461-9015 Fax: (248) 350-2575 email: boston@miraclesoft. com

Columbus District Office

550 Haversham Drive Gahanna, Ohio 43230 Phone: (614)-476-8843 Mobile: (330) 283 2797 Fax: (614)-476-8901 email: columbus@miraclesoft. com

California Office

900 Pepper Tree Lane, #1123 Santa Clara, CA 95051 Phone: (408)-244-3021 email: sfo@miraclesoft. com

Canada Office

Miracle Software Systems (Canada) Inc. 380 Pelissier Avenue, Suite 207 Windsor, Ont N9A 6W8 Canada email: canada@miraclesoft. com

UK Office

Miracle Software Systems, UK Ltd Atlantic House, Suite G9 Imperial Way Reading RG2 0TD Phone: +44 (0) 118 903 6013 United Kingdom email: uk@miraclesoft. com

Australia Office

Miracle Software Systems Australia Pty. Ltd 50 Wallace Road Wantirna South, VIC 3152 Australia Phone: (03) 9800 2382 Mobile: 0410 359 297 Fax: (03) 9800 5027 email: australia@miraclesoft. com

Singapore Office

Miracle Software Systems Singapore Pte. Ltd #14-01 Golden Mile Tower 6001 Beech Road Singapore 199589 Phone: (65) 6395 5100 Mobile: (65) 9355 9713 Fax: (65) 6295 2191 email: singapore@miraclesoft. com

Asian Operations

Miracle Software Systems, India, Ltd. MIG-49, Lawson's Bay Colony Visakhapatnam, Andhra Pradesh, AP 530 017 India Phone: +0891-531 569 email: offshore@miraclesoft. com

OffShore Development Center

Miracle City, Munjeru Village Bhogapuram Mandal Vizianagaram District, AP 535216 India Phone: +91-892-2248500/248501 email: miraclecity@miraclesoft. com Sales Contacts:

e-Business Sales email: ebiz@miraclesoft. com

SAP Sales email: erp@miraclesoft. com

Siebel Sales email: crm@miraclesoft. com

Company Information

Additional Details

Legal Name: Miracle Software Systems (Canada) Inc

Contacts

NAICS Categories

• 334110 Computer and Peripheral Equipment Manufacturing

Additional Information