Company Overview

CANTRAIN is a full-service, international performance assessment and education firm. Headquartered in Toronto, Canada, CANTRAIN has offices and affiliates in Canada, the United States, the United Kingdom, Australia, India, Nigeria, Mexico and South America. We are also proud to be affiliated with the International Foundation for Global Studies located in Avignon, France and Atlanta Georgia. Our Mission is to help organisations most important asset become their most effective one. CANTRAIN specializes in the development and implementation of generic and customized internet, classroom-based and blended training solutions and performance data gathering instruments.

Our unique web-based learning platform TheTrainingBank. com offers comprehensive business skills development including: leadership, management development, supervisory skills, communication, team development, productivity improvement, service and quality improvement, and computer skills development. Our unique approach provides a cost effective alternative to expensive LMS and LCMS systems.

We have also created and deployed world-class web-based data gathering tools including TTB360 degree assessments, targeted client satisfaction survey tools and our unique Business Assessment tool. With significant expertise in adult learning, performance analysis and technology we also offer fully customized learning platform development, content design and performance assessment services to clients, distributors and educators who desire fully customized interventions for a fraction of the cost of competitor products.

Rounding out our portfolio our training design group can create generic or fully customized blended and classroom-based learning interventions to support our clients employee development strategies.

A key success factor is our focus on meeting client objectives with results-oriented training, which is linked to client strategic long-term goals, and business plans.

We offer both off-the-shelf programs and fully customized training design, delivery and Train-the-Trainer services in both classroom and web-based training formats. Our capabilities provide expertise in the following broad topics.

• Leadership/Management development,
• Coaching, Supervisory skills development,
• Team development training,
• Employee business skills development,
• Service Quality,
• Sales, and
• End user computer application training.

We also offer corporate needs assessment services, 360 degree Leadership assessment services and internet based Communication and Service Quality Assessments.

Visit our website at www. thetrainingbank. com for more information about us, our programs and our exceptional web-based learning systems. Take a quick tour - of TheTrainingBank. com. You'll be amazed. Our self-paced training/business learning system offers 24/7 access to:

• an extensive array of on-line business training tutorials and

computer application courseware,

• assessment tools to evaluate Business Efficiency, Management

Skills, Human Resources, Leadership, Customer Focus and Quality Improvement,

• integrated application exercises and skill challenges,

• a process for setting personal development goals

• access to on-line consultants downloadable surveys, worksheets

and other work tools search tools and more.

When you are at the site, take a moment to also visit The CanTrain Computer Institute and sample our free demos in MOS certified end-user computer application courseware. It's fully self-directed and easy to use basic to advanced level training available on the internet at an exceptional price.

Company Information

Additional Details

Legal Name: CanTrain Development Corporation

Contacts

Services

• Custom Training Design Services

  An important aspect of our fully customized approach to training is our design capability. If your need is the design of a technical or non-technical training program, we can help. Using our ISD (Instructional Systems Design) process, developed through 15 years of extensive research, we have designed over 400 unique training programs, manuals and workshops. This process has been used to develop learning materials in subjects ranging from the design and use of flight simulators to the construction of cellular sites, from the manufacture and bottling of beverages to self-study programs which accredit individuals to sell complex investment products.

  We have also designed unique workshops in leadership, team development, service quality, management and supervisory development, sales leadership and a broad range of topics which are typically included in programs of this nature. We are experts in training design. While for many projects we can call upon our own subject matter expertise, our preference is to engage the expertise of experts within your own organization to gather the information essential to the successful design of the training. Our goal is to ensure that the training is technically accurate, relevant, and gets results.

• Ttb Small Business Assessment

  TTBSmall Business Assessment is a unique tool designed for large organizations, business associations and buying groups who wish to provide a value added service to their small and medium sized business clients.

  It enables users to assess the effectiveness of their business using the Malcolm Baldrige Quality criteria as the benchmark.

  It can help respondents identify important opportunities for improving service, productivity & efficiency, employee morale, sales and marketing, and profitability. This carefully crafted assessment is designed with the small business manager in mind. It probes the most significant areas of business operations, in the minimum amount of time and is based on the proven content of the Malcolm Baldrige Quality Award criteria.

  The data gathered as a result of completion of this tool can enable the sponsoring organisation(s) to identify a wealth of qualified potential leads for their products and services which are tied directly to the respondents needs by virtue of their responses to the assessment.

  This system can be linked to your corporate website or we can distribute the assessments via a fully automated email system which can send an invitation to complete the assessment directly to your business clients.

  Please contact us for more details.

Products

• Customized Or Generic Service Quality Training

  We offer both customized and generic classroom-based training programs in Service Quality and Customer Service. You can purchase our world-class Service Leadership program (specifically designed for all levels of Management within an organisation) and our Frontline Service program for all non-management employees or we will create a service training package which targets your specific requirements. Our generic programs have been used by large and small companies including Disney Resorts, Marriott and hundreds of other top service providers. We also offer a web-based service curriculum 'Customers Forever' at our web-based training site:

  www. thetrainingbank. com. Please contact us for more details.

• Foundations: Supervisory Excellence Level 1

  The program includes 10 modules spanning one to three hours each. Each module is independent, allowing maximum flexibility in delivery. The modules can be grouped to form one, two, or three day programs depending on the needs and experience levels of the participants and to suit your scheduling preferences.

  The 10 workshop modules are:

  1: Key Supervisory Principles and Practices 2: Adaptive Leadership and Influence 3: Essential Communication Skills 4: Problem-solving and Decision-making 5: Getting the most out of meetings 6: Appraising Performance 7: Dealing Effectively with Performance Problems 8: Building a Team 9: Delegating for Productivity and Development 10: The Supervisor as Motivator

  This program is offered in generic and fully customized formats and can be supports by both classroom-based, internet-based or blended training delivery options. Please contact us for more details.

• The Five Dimensions Of Coaching

  This 2-day intensive, action oriented program provides an opportunity for participants to investigate and build strategies for implementing the following five coaching dimensions: The Coach as a Leader, The Coach as a Mentor, The Coach as a Communicator, The Coach as a Motivator, The Coach as a Driver of Change. It is available in generic and fully customized formats. Topics include:

  • Why coaching?
  • What is coaching?
  • Characteristics of Effective Coaching
  • The Five Dimensions of Coaching
  • The Focused Coaching Process
  • Conducting Focused Coaching Sessions
  • Coaching to Enhance Performance
  • Tough Coaching
  • Essential Communication Skills and Strategies
  • Leveraging intrinsic motivation
  • Building Commitment to Organizational Vision and Values

  This highly participative program includes presentations, discussions, large and small group activities. Participants will complete a self-assessment of their coaching effectiveness and develop an action plan for the implementation. It can be fully customized to reflect your specific objectives and it can be presented in one day, or two day sessions.

  Please contact us for more details.

• Thetrainingbank. Com - Employee Development System

  This system offers a collection of skill-based modules which help employees improve their overall effectiveness. Employees can assess their personal training needs and us this information to develop their own personal development plan. The system also offers an opportunity to practise skills and a mechanism to set and track personal development goals.

  It is a perfect resource that managers and supervisors can create a foundation of knowledge upon which they can enhance employee performance through coaching.

  It includes one self-assessment, 23 tutorials, 31 application exercises and goal setting tools. The learning categories include: Working with My Manager, My Productivity and Development, The Ultimate Team Player, Customer Service Excellence, Communication and Interpersonal Skills and Quality Improvement.

  It offers easy and fast access using dial-up internet access. Netscape v4, Internet Explorer v4 and AOL v4 are the minimum browser requirement and no plugs are needed.

  It comes with our unique LMS which allows organization administrators and coaches to register students easily and track individual student activity and results.

  This system can be fully customized or you can purchase the generic system.

  Visit our web site at www. thetrainingbank. com for a quick tour or contact us at CanTrain@thetrainingbank. com to arrange a free preview.

• Thetrainingbank. Com-management System
• Ttb Client Satisfaction Center

  This is a secure, sophisticated, yet elegantly simple-to-use internet-based system that provides sales and/or service professionals with a report card on how satisfied or dissatisfied - their clients are with the service theyve received. CSC allows you to quickly gather a wealth of client feedback and referrals via the internet. It enables organizations and their individual client contact employees to survey individual clients via the internet semi-annually. Its an exceptional vehicle to stay in constant touch with your clients perceptions, concerns, preferences and positive opinions. Use our generic instrument our we will customize surveys targeting your specific requirements. Please contact us for details.

• Ttb360 Degree Leadership Assessment

  The TTB360 Assessment System is a web-based multi-rater feedback process that provides executives, managers, supervisors and team leaders with an opportunity to receive an evaluation of their job performance from the people around them their boss, their peers, and the people whose work they supervise. We can also fully customize the tool to reflect a clients specific requirements.

• Web-based Training Platform And Content Design

  Whether you are a Training and Development firm, Educational Institution, Public or Private Sector Organization, if your preference is to create your own online learning system with all the registration, tracking, content and assessment capabilities of TTB, we can help. Our learning platform has been created using a highly stable and secure data management application (IBM Domino). We can create a platform designed to meet your specifications and we can help you with the development of online courseware.

  A number of major training firms and educational bodies have incurred substantial savings by partnering with us to put their world-class classroom based content into the fast growing medium of eLearning. For more information on how we can work together to create the eLearning system you need, please contact us directly.

NAICS Categories

• 611430 Professional and Management Development Training

Additional Information