West Creek Resources
West Creek Resources is a training and skill development business involved in transforming human resources into resourceful humans.
The core of our business consists of consulting, training & development and coaching. Our prime focus areas are Sales, Customer Service, Leadership, Teambuilding, Communication Styles and Career Development.
Company Details
Company Information
Curtis Blair
Title:
Principal
Telephone:
(403) 251-5565
Fax:
(403) 398-1560
Email:
Click Here
Products
Book -- Four Characters Of Selling
On-line Personality Self-assessment -- Personality Spectrum
Personality Spectrum (True Colors Canadian licensee)
Allows trainers to deliver the True Colors assessment at a time that is convenient to your participants. Simply give them the website instructions, the user id and password code, and let them work through their assessment on their own time. A four-page Personality Spectrum printout allows you to move forward to a workshop or counselling session.
Book -- Follow Your True Colors To The Work You Love
Book - Much more than a book about careers, this book deals with self-esteem and inspires readers to understand their gifts and talents.
Workbook - This companion workbook is a successful training tool for high school/college students and major corporations.
Book -- True Success
True Success
The ideal resource for secondary students, this resource is a journey of self-discovery for achieving career, academic and personal goals.
Booklet -- Career Pointer
This personality assessment resource is a 12-page 8.5 x 11 inch booklet adopted from the book Follow Your True Colors To The Work You Love, for use in groups or one-on-one career counselling or coaching.
Workbook -- If You Knew Who You Wereyou Could Be Who You Are!
The most comprehensive and widely used career assessment tool in North America. Combines the best of all available instruments to examine the four elements of effective career assessment style, motivation, skills and internal barriers.
Workbook -- Managing Your Career With Power
Companion resource to If You Knew.... Guides the reader through the implementation of an effective and responsible career management process.
Workbook -- Coaching Developmentcareers & Performance
A complete guide for managers and supervisors that describes the purposes and processes of providing both career and performance coaching to employees.
The Four Colors Of Success
Booklet -- This personality assessment resource is a 12-page 8.5 x 11 inch booklet adopted from the book Follow Your True Colors To The Work You Love, for use in teambulding, leadership, conflict resolutin an communication stypes workshops.
Services
Skill Development Training -- Selling
Achieving Sales Success Through Effective Communications
While technical skills certainly play a large role in the success of an organization, communication skills the ability to relate effectively with others ultimately determine the success of individuals and organizations.
For sales people, managers, buyers, professionals and entrepreneurs who want to achieve their next level of sales performance. This program enhances, not replaces, your existing sales process. The skills learned can be easily incorporated into your current practices.
Four Characters of Selling is a remarkably simple yet effective program, and compliments all existing sales processes. We offer single or multi-day interactive workshops that help you understand yourself, your team and your buyers and how to sell effectively to each character.
These performance improvement workshops can be designed, delivered and measured using the Phillips Return On Investment Methodology:
Level 1: Reaction & Planned Action
Level 2: Learning
Level 3: Job Application
Level 4: Business Impact
Level 5: Return On Investment
Skill Development Training -- Teambuilding
Four Characters of Teambuilding
Is your team performing at its highest level? How do you get the most from your teammates?
Our Four Characters of Teambuilding workshops use a personality model to help participants first understand their own character and temperament, as well as the character and temperament of others. Exercises are included to support the skill development. Each workshop is customized to suit the unique needs of each group.
Skill Development Training -- Leadership
Four Characters of Leadership
What is your leadership style? Why do some people respond to one type of motivation, and others to another type? How do you get everyone on the same page at the same time?
Our Four Characters of Leadership workshops use a personality model to help participants first understand their own character and temperament, as well as the character and temperament of others. Exercises are included to support the skill development. Each workshop is customized to suit the unique needs of each group.
Skill Development Training -- Character Awareness
Four Characters Foundation Program
This workshop provides the basics for each of the other Four Characters workshops, and is ideal for participants who want only a general awareness of character and temperament
Career Development Program -- Follow Your True Colors To The Work You Love Facilitator Certification
Follow Your True Colors To The Work You Love (by Carolyn Kalil) Facilitator certification
This hands-on, interactive workshop trains counsellors and other professionals to utilize the True Colors personality system in the career development process. True Colors is a simple, yet very accurate assessment tool based on the Keirsey temperament theory. Participants learn to present True Colors and its application in career planning classes, groups, and individual academic and career counselling sessions.
Career Development Program -- Managing Your Career With Power
Managing Your Career With POWER
This comprehensive program enables employees to manage their own careers with success and satisfaction while contributing maximum performance and value to the organization.
Participants:
* Prepare a comprehensive assessment of their work styles, skills, values, barriers, and developmental needs.
* Discover what motivates and excites them and explore how to keep this in their work.
* Learn the relationship between the larger business environment and their careers.
* Learn the importance of creating an overview of the organization and its future so they can determine how to match their career development to the organizations goals.
* Learn the formal and informal techniques for investigating career opportunities in your organization.
* Identify a variety of possible careers or job targets worth exploring.
* Determine ways to develop themselves and expand their satisfaction in their current jobs.
* Put together personal development plans.
* Practice communicating with their managers about career management issues.
This widely used workshop provides employees with a complete overview of the career management process and starts them on the path to effective development and performance planning and implementation.
Sales & Customer Service Operations Review
West Creeks Sales and Customer Serivce Operations Review Program utilizes a discovery process that focuses on what is working, not working and what is missing. Each key functional area is reviewed in depth from two perspectives - its function as a stand-alone entity and its inter-dependent relationships with other areas. As organizations and departments grow and evolve, we often find that processes are not linked, functions overlap or are missed altogether, and employee learning, performance and development has been neglected.