VereQuest Inc.
Trusted by some of the world's most respected companies, VereQuest can take your customer experience to the next level and keep it there. Some of our services include:
Reality Check for Contact Centers - Outsourced call and email quality monitoring provides impartial, real-time reporting for less.
Mystery Shopping for Contact Centers Simulated customer calls reinforces training and sustains skills/knowledge.
Check-Up Training for Contact Centers Competency-based telephone, customer service, customer relationship management and sales skills for contact center agents. Includes Self-Directed Coaching program for front-line managers.
High Velocity Testing - Real-time direct response testing refines marketing messages in a live sales and service environment.
Business Transformation Consulting Marketing and sales support including short-/long-term planning with a focus on alternative channels, direct marketing and small/medium business.
Company Details
Year Established:
2002
Total Sales ($CDN):
$200,000 - $500,000
Number of Employees:
10
Company Information
Sharon Oatway
Title:
President
Telephone:
(416) 362-6777
Email:
Click Here
Maria Prairie
Title:
Vice President
Area of Responsibility:
Domestic Sales & Marketing
Telephone:
(416) 884-5531
Email:
Click Here
Services
Reality Check For Contact Centers
Check-up Training For Contact Centers
Competency-based telephone, customer service, customer relationship management and sales skills for contact center agents. Includes Self-Directed Coaching program for front-line managers.
Third Party Call & Email Quality Assurance
Outsourced call and email quality monitoring provides impartial, real-time reporting for less.
High Velocity Testing
Real-time direct response testing refines marketing messages in a live sales and service environment.
Business Transformation Consulting
Marketing and sales consultative support including short-/long-term planning with a focus on alternative channels, direct marketing and small/medium business.