Ottawa, ON
Talert Corp. is a consulting company which specializes in administrative improvements. We are helping customers to increase productivity by improving administrative processes, using existing IT systems more efficient and implementing new IT solutions.
2345 Susan St
Ottawa, ON K1G 1J9
CA
2345 Susan St
Ottawa, ON K1G 1J9
CA
Email: -
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Legal Name: Talert Corp.
An ERP system can be viewed as any other type of machinery, it will wear down if sufficient attention is not placed on its maintenance and education of its operators. Since a highly integrated ERP system affects all areas throughout the company, any deterioration in the systems performance will have an impact on the overall performance of the company. Talert's experience is not only from implementing all the major modules of an ERP system we have also set up organizations with companies to deal with the maintenance of an ERP system
ERP System maintenance (short description)
Guiding Principles The ERP system is a Business issue not a technical issue Management involvement is crucial Educate users Document Processes and Decisions There are always more capabilities in the system which might be useful
Components of ERP Maintenance Capture the demands on the system from the organization Qualify, Prioritize, Order and Test modifications/additions to the system Budgeting of the cost of system maintenance and the subsequent control and follow up of costs Report to management Educate users Provide user support System documentation Maintain common tables Scheduling and execution of batch jobs Provide test environment(s) Contingency Plan Archiving of digital data
Processes to be implemented Change Management User Administration User Education First and Second Line user support
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