Meta Team Solutions

Meta Team Solutions

Meta Team Solutions is an end-to-end training, coaching and facilitation company who sole purpose is to help leaders and teams improve their productivity and performance through soft skills development. Meta Team Solutions does not parachute in and out; rather, we partner with you to assess, design, facilitate and evaluate tailored, transformational learning solutions that produce long-term, sustainable bottom-line results.

Company Details

Company Information

Lois Raats
Title: President
Telephone: (519) 883-8838
Email: Click Here

Products

Team Effectiveness Assessment

Taming The Toddlers (a.K.A. Difficult People) On Your Team
DESCRIPTION Emotionally immature adult toddlers are fully capable of seriously undermining team productivity, particularly if they happen to be in charge. Anyone can benefit by learning to communicate more effectively with these people in order to minimize the damaging effects of their attitudes, words, and actions on team performance. GOALS -increase understanding of the inner dynamics of immaturity -increase awareness of our typical emotional reactions to difficult people -develop and practice concrete communication strategies for managing difficult people more effectively FEATURES This workshop combines a counsellors deep insights into the origins of immature behaviour and our reactions to it, with practical strategies for managing difficult bosses, coworkers, and employees. RESULTS Participants will be able to: -identify the two key emotions underlying virtually all difficult behaviour -identify 10 types of garden-variety difficult behaviour, and 2 categories of super-difficult behaviour -recognize the typical reactions of themselves and others to difficult behaviour -discover general strategies for dealing effectively with difficult people, and specific communication strategies to communicate effectively with each type -practice these strategies in everyday life TOPICS Defining Difficult Why we call Difficult People Toddlers 2 Super-Difficult Toddlers and 10 Garden-Variety Toddlers Our Typical Reactions General Strategies for Dealing Effectively with Toddlers Specific Communication Strategies for Each Type Case Studies, Exercises, and Practice FACILITATION This content is available as a -day or one-day workshop, a lunch-and-learn seminar, or a keynote presentation. ORGANIZATIONS This workshop is particularly useful for organizations that: -have at least one difficult person, particularly if that person is a manager or executive -have cross-functional teams where people need to work together effectively to solve business problems -are experiencing growth or change, with high potential for resistance WHO WOULD BENEFIT MOST This content is useful for executives, managers, and employees at any level in the organization.

Peer Mentoring System
PROGRAM DESCRIPTION A key challenge for any training program is to ensure that the learning produced is consistently sustained and developed over time. The Peer Mentoring System is a ready-made solution for this problem, providing teams of 8 10 people with the tools they need to learn up to 100 Performance (Soft) Skills on their own, using a structured methodology to guide their learning over a period of about a year. Every business has meetingswhy not devote some of that time to learning high-performance skills? The Peer Mentoring System can be used independently, or as an adjunct methodology to sustain the effectiveness of any other training program. (see 100 Performance Skills) PROGRAM GOALS -Set up a system of continuous, self-directed, peer-based learning within an organization -Easily share valuable knowledge and skills capital across the organization BENEFITS The benefits of continuous peer-based learning are extraordinary: this methodology builds solid performance skills, develops natural coaching and mentoring relationships, increases employee motivation and retention, and ultimately improves productivity and performance. It easily decreases information silos, minimizes ethnic sub-groupings, fosters healthy internal cooperation, and improves the overall culture of any organization. RESULTS Participants will: -explore how adults learn best -decide as a team what learnings will best serve the needs of the members and the organization -plan the actual learning session that they will conduct at a later date -set up a group learning contract TOPICS Adult Learning Principles Description of Peer Mentoring Introduction to the tools for learning Observing a sample Peer Mentoring session Development a team training plan Preparation for participants learning session Evaluation of each participants planned session Establishment of Group Learning Contract FACILITATION This program consists of one full day of training for each learning group of 8 to 10 people, led by an external facilitator. An internal trainer can also experience a 3-day training to become certified to administer the program. ORGANIZATIONS This system is particularly useful in situations where organizations are: -having difficulty finding the time or money for training, but understand its value -looking to move away from a top-down business culture to one that is more collaborative -interested in building corporate culture, team spirit, and morale -looking for a way to easily retain and develop their intellectual capital WHO WOULD BENEFIT MOST This program may be used at any level in the organization, and is a particularly cost-effective approach for equipping front-line staff, supervisors, and middle managers to perform their jobs successfully.

Coaching Skills Clinic
PROGRAM DESCRIPTION Studies have shown that the coaching approach to management and supervision results in improvements in workplace morale, productivity, and retention. In this highly experiential workshop, participants are taught not just the what of coaching, but the how. PROGRAM GOALS -develop essential skills in one-to-one coaching for performance improvement BENEFITS -the focus is on developing and practicing the SKILLS of coaching RESULTS Participants will: -distinguish between counseling, mentoring, consulting, training, and coaching -compare and contrast a more standard style of management/supervision with the coaching style -develop listening skills -develop questioning skills -develop skills in giving and receiving feedback -learn to connect emotionally with the person being coached to establish a working relationship -receive feedback on their own coaching skills provide feedback to others -explore real-life situations where coaching can be used to enhance performance -develop a personal action plan to further develop their coaching skills for performance improvement FACILITATION Led by an external facilitator. In order to provide plenty of practice time, this workshop is most effective when presented over one or two days. However, parts of it can be presented as a lunch-and-learn, or a half-day workshop. The learning from this workshop can be extended and sustained over time through self-facilitated learning groups. ORGANIZATIONS This workshop is particularly useful for organizations in the following situations: -looking to move away from a top-down business culture to one that is more collaborative -have productivity and performance issues -in the midst of change and needing to provide support to employees during transition WHO WOULD BENEFIT MOST -executives having difficulty meeting performance targets due to people-related issues -managers wishing to improve their people skills -managers wishing to motivate their people toward greater productivity -supervisors moving into management

Managing Organizational Change
DESCRIPTION Research shows that both business risks and opportunities increase during times of rapid change. Helping your workforce to psychologically prepare for and adapt to organization-wide change generates the resilience necessary for minimizing business risks and maximizing potential opportunities. GOALS -raise awareness of the effects of change on individuals, teams and organizations -increase skills and strategies for dealing effectively with the typical team and organizational symptoms of change FEATURES These two 1/2-day workshops are centred around the concepts of 1. preparing for change and 2. adapting to change. The workshops can be conducted individually, or combined to create a full-day program. Relevant sections may also be offered using a lunch-and-learn format. RESULTS Participants will: -notice the effects of change on them personally, as a team, and as an organization -develop a personal and/or team action plan for minimizing the risks involved in the change process TOPICS -what is change all about? -typical reactions to change: mistrust, disillusionment, stress and grief -typical reactions to change: varying roles, stages and levels -theoretical models of the change process -symptoms of denial and resistance -strategies for dealing effectively with denial and resistance -developing a personal and/or team action plan ORGANIZATIONS This system is particularly useful in situations where organizations: -are evolving to a new stage in their life-cycle e.g. entrepreneurial to managed, or are growing rapidly -are adjusting to new technologies and processes -wish to maximize buy-in to a new corporate mission or management philosophy -are anticipating an upcoming merger or acquisition -are restructuring or downsizing WHO WOULD BENEFIT MOST People fulfill three types of roles during any change process, as initiators of change (executives), implementers (managers), or targets (workers). This workshop is useful for individuals or teams in any of these three roles.

The Myers-briggs Type Indicator Workshop
PROGRAM DESCRIPTION After more than 50 years, the MBTI instrument continues to be the most trusted and widely used assessment in the world for understanding individual differences and uncovering new ways to work and interact with others. The MBTI family of tools reaches across the globe in 16 languages to help improve individual and team performance, nurture and retain top talent, develop leadership at every level of an organization, reduce workplace conflict, and explore the world of work. PROGRAM GOALS -Identify ones own personality type -Identify, understand, and appreciate other types differing strengths and challenges -Learn to adapt ones thinking and behaviour to communicate more effectively with others BENEFITS Teams that learn to value the strengths and challenges inherent in their differing styles develop greater trust, productive communication, and effective responses to customer needs and wishes. RESULTS Participants will: -Identify their personality style -Discuss the strengths, challenges, and communication preferences of their style -Generate a personal communication action plan to address the specific challenges of their unique situation TOPICS Intro and Warm-up Myers-Briggs Type Indicator Theory and Model Identifying and Predicting Differences Predicting TeamTypes Understanding the MBTI Assessment Team Communication Exercise(s) FACILITATION Led by an external facilitator. In order to provide plenty of practice time, this workshop is most effective when presented as a day, one-day, or two-day workshop. ORGANIZATIONS This workshop is particularly useful in situations where teams need to improve their communication and conflict-resolution skills. It is highly useful for project teams, newly merged/acquired teams, and just about any other team. WHO WOULD BENEFIT MOST Executives, managers, supervisors and team members at all levels of the organization.

The Platinum Rule Behavioural Styles Workshop
PROGRAM DESCRIPTION Everyone is familiar with the GOLDEN RULE for living: Do unto others as you would have them do unto you. But in order to be truly effective in our communication with others, we need to understand and practice the PLATINUM RULE: Do unto others as THEY would have you do unto THEM. In this workshop, we explore the four basic behavioural styles, including their differing strengths, challenges, preferences, and responses to stress. Longer versions of the workshop allow participants to practice varying their communication style according to the requirements of each of the different behavioural styles. PROGRAM GOALS -Identify ones own behavioural style -Identify, understand, and appreciate other styles differing strengths and challenges -Learn to adapt ones thinking and behaviour to communicate more effectively with others BENEFITS Teams that learn to value the strengths and challenges inherent in their differing styles develop greater trust, productive communication, and effective responses to customer needs and wishes. RESULTS Participants will: -Identify their behavioural style -Discuss the strengths, challenges, and communication preferences of their style -Generate a personal communication action plan to address the specific challenges of their unique situation TOPICS Intro and Warm-up Platinum Rule Theory and Model Identifying and Predicting Differences Predicting Styles Understanding the Platinum Rule Assessment Team Exercise(s) FACILITATION Led by an external facilitator. In order to provide plenty of practice time, this workshop is most effective when presented as a day or one-day workshop. However, parts of it can be presented as a lunch-and-learn, or a half-day workshop. ORGANIZATIONS This workshop is particularly useful in situations where teams need to improve their communication and conflict-resolution skills. It is highly useful for project teams, newly merged/acquired teams, and just about any other team. WHO WOULD BENEFIT MOST Executives, managers, supervisors and team members at all levels of the organization.

Services

Coaching, Training, & Facilitation 1. Organizational Needs Assessment 2. Individual and Team Assessments 3.Customized Training 4. Team Building Facilitation 5. Coaching