Address:
1090 Pender St. W.
10th Floor
Vancouver, BC V6E 2N7
CA
Mailling Address:
1090 Pender St. W.
10th Floor
Vancouver, BC V6E 2N7
CA
Phone:
(604) 601-8000
Toll Free:
(800) 804-6299
Fax:
(604) 601-8001
Email:
Click Here
Map it:
Click Here
Website:
http://www.maximizer.com
Maximizer Software Inc.
Maximizer Software Inc. (TSX: MAX) is a leading provider of
innovative customer relationship management (CRM) and contact
management solutions that help small to medium-sized enterprises
improve sales, streamline marketing, and enhance customer
service. Maximizer Software has helped over 5,000 Maximizer
Enterprise customers and over one million Maximizer users grow
their business by building profitable customer relationships
with award-winning solutions. Maximizer Software is a global
organization with Reseller Business Partners and offices in its
three regions: Americas, Europe/Middle East/Africa (EMEA), and
Asia Pacific. Customers include leading companies such as
Siemens, Ipsos-Reid, Nestl Clinical, Ericsson, HSBC, Singapore
Airlines, Cathay Pacific, William Mercer, Hitachi Data Systems,
and Bank of New York. Learn more about Maximizer Software at
www.maximizer.com.
Company Details
Year Established:
1995
Total Sales ($CDN):
$10,000,000 - $25,000,000
Number of Employees:
90
Company Information
Kate Jobling
Title:
Communications Specialist
Area of Responsibility:
Domestic Sales & Marketing, Export Sales & Marketing, Management Executive, Government Relations
Telephone:
(604) 601-8000
Fax:
(604) 601-8001
Email:
Click Here
Rob Hilsen
Title:
Communications Specialist
Telephone:
(604) 601-8000
Fax:
(604) 601-8001
Email:
Click Here
Craig Clark
Title:
Manager of Public Relations
Telephone:
(604) 601-8000
Fax:
(604) 601-8001
Email:
Click Here
Products
Maximizer
Maximizer Enterprise
Maximizer Enterprise 7.5 is an affordable and customizable
customer relationship management (CRM) solution for small and
medium-sized businesses that integrates sales and account
management, marketing automation, customer service, and e-
commerce software tools. Maximizer Enterprise 7.5 also includes
robust Microsoft Outlook and Palm OS integration, and provides
web access for employees, partners, and customers. Throughout
the customer life cycle, Maximizer Enterprise enables you to
attract prospects, win new customers, and improve customer
satisfaction by enabling all staff to share information,
communicate with customers through multiple channels, and
organize individual and team efforts.
Key Selling Points
Advanced Sales, Marketing and Customer Service & Support
Sales:
-Close More Sales
-Repeatable sales cycle
learn from past successes
define a repeatable sales process based on your most successful
sales people
-Spend more time selling and less time printing reports
and entering information
-By shortening sales cycle
-By tracking sales pipeline
-Do more, less time with automation
-Reporting and Analysis
Marketing:
-Mass emailing engine
-Closed loop marketing
-Marketing library
-Campaign management
Customer Service & Support
-Track Support Incident Cases through to resolution
-Track and share information with all staff and customers
with Knowledge Base
-Enable self-help for customers and partners through web-
based portal
-Complete customer history
-Customized business processes
-Always respond in a timely manner using the built in
reporting
Access from Anywhere, Any How
-Office
-Remote
- Web
-PDA
-Internet PDA
Secondary Selling Points
Exceptional Total Cost of Ownership (TCO)
-Rapid deployment
-Affordable price
-Low ongoing maintenance
-Continue to grow and scale as you need it
Closed Loop Marketing
-Rule based email campaigns
-Multi email campaigns
-Execute demographic specific campaigns
-Personalize emails and web experiences
Business Processes
-Integrates with multiple business channels
-Sales Lead distribution
Collaboration
-Outlook integration
Team Selling
-Know the current state of every opportunity
-Keep entire team in the loop
-Auto team notification of the next step
-Built in pipeline reporting
Organize your time, manage your Team
Manage your business more efficiently
Leverage (add\use\integrate) the web in your business (plan)
Manage your contacts
-Unlimited contact information
-Schedule tasks and appointments
-Set reminders
The better you know your customers, the more effectively you
will be able to anticipate their needs and increase repeat
business.
Services