Kingston Heading Service Ltd.
Kingston Heading Service Ltd. and its sister company, Counter Punch Ltd., have been providers of quality tooling for the
Fastener Industry since 1974. Located in Kingston, Ontario, we
have built a strong reputation for quality and dependability.
This resulted in our acceptance for registration to the ISO
9002-1994 International Standard of Quality Management, in
December 1995.
MISSION STATEMENT:
Our goal is to continue to be a world-class supplier of top
quality cold forming and hot forging tooling, while providing a
safe and inspiring work environment for our employees. Our
commitement is to continue to provide for our customers the
utmost in service, reliability and support. We undertake
responsibility for maintaining a system of continuous
improvement, and for achieving total customer satisfaction.
PERSONNEL:
Frank Gavaghan, our founder and President, has worked in the
Fastener industry since 1955. He has a wealth of experience and
expertise to offer present and potential customers.
Randy Rafuse, our Quality and Engineering Manager, has
responsibility for the Quality Management System for ISO 9002.
Dave Bowley is Manager, Sales and Customer Service. Dave ensures
customer satisfaction. He liaises with each customer during all
stages of the ordering process, from initial enquiry to shipment
of the finished product.
Jenny Gavaghan is Controller for both companies.
FACILITIES:
A 10,000 square feet modern Plant, situated close to Highway 401
midway between Toronto and Montreal. Twenty minutes drive from
the U.S. border, we are ideally located to offer speedy response
to the needs of our customers both in Canada and in the United
States.
Our premises include Heat Treatment facilities and a complete
Quality Inspection department. A full clean-air plant filtration
system guarantees optimum working conditions for our skilled team
of machinists. Two shifts and a full compliment of back-up
staff, as well as recently expanded capacity in both men and
machines, enables us to offer customers speedy and reliable
support.
QUALITY MANAGEMENT:
The ISO 9002 System of Quality Management guarantees our
customers that their tooling needs will be met correctly, and on
time. Controls at all levels of manufacturing, from material
ordering through to final inspection and shipping, ensure that
our tooling conforms completely to all customer specifications.
Rigorous and documented inspection of processes guarantee our
tooling quality. Our team of highly-skilled staff all actively
participate in pro-active initiatives aimed at continuous
improvement. Training and education for staff members is ongoing,
and is planned so that it includes input from our customers
regarding their particular needs.
PRODUCT LINES:
Tools, both carbide and steel, for cold and hot forging.
Engineering and Consulting services.
QUALITY AND CUSTOMER SATISFACTION ARE THE PRIME MOTIVATORS OF HOW
WE DO BUSINESS AT KINGSTON HEADING SERVICE LTD AND COUNTER PUNCH
LTD.
Company Details
Year Established:
1974
Total Sales ($CDN):
$500,000 - $1,000,000
Number of Employees:
35
Company Information
Randy Rafuse
Title:
General Manager
Telephone:
(613) 544-5817
Fax:
(613) 544-9466
Email:
Click Here
Frand Gavaghan
Title:
Manager
Area of Responsibility:
Management Executive
Telephone:
(613) 544-5817
Fax:
(613) 544-9466
Jenny Gavaghan
Title:
Controller
Telephone:
(613) 544-5817
Fax:
(613) 544-9466
Email:
Click Here
Dave Bowley
Title:
Customer Service/Sales
Area of Responsibility:
Domestic Sales & Marketing
Telephone:
(613) 544-5817
Fax:
(613) 544-9466
Products
Tool, Metalworking, Tc Tipped Nes
Cold Heading Machine, M/W, Parts Of
Tool, Metalworking, Carbide Nes
Tool, Metalworking, Nes
Die, Metalworking Machinery, Nes
Services