Company Overview

Overview of Services and Experience

John Thomas, President of J. W. Thomas Consulting, has an impressive track record of helping organizations build successful business strategies, business plans and business cases that capitalize on Internet and Telecom technologies and services.

John Thomas is Canadas top business strategy and business case expert in the field of IP telephony and converged voice/data services. He has delivered converged services guidance to service providers (including Bell Canada), equipment providers (including Nortel, Mitel and Cisco) and to large customers (including the Royal Canadian Mounted Police and PWGSC/GTIS of the Government of Canada). This three-dimensional track record facilitates greater ability to help clients yield the maximum possible benefits from IP telephony and other converged services.

Past clients attest to Johns ability to deliver great value in a highly professional manner. He prides himself on making efficient use of clients time. He assists clients in taking a broader more holistic view to better establish business priorities and opportunities. Clients also appreciate Johns ability to draw upon 27 years of rich industry experience to deliver sound, actionable recommendations. Numerous reference letters are available on request.

Selected past contributions as a management consultant include:

Delivered a suite of services to the RCMP, including: (1) delivered a Converged Services Report and Seminar to identify the business opportunities and issues associated with IP telephony and other converged services; (2) developed a 10-year cash flow model and business case to assess the financial impact of deploying IP telephony at RCMP headquarters; and (3) was the principal architect of the RCMPs Request for Proposal to procure up to $9M in IP telephony equipment and services Delivered a suite of services to PWGSC/GTIS (Canadas largest telecom and data networking customer), including: (1) delivered a Converged Services Report and Seminar to identify the business opportunities and issues associated with IP telephony and other converged services; (2) developed a comprehensive IP telephony business strategy; and (3) developed a comprehensive financial model and detailed business case to drive decisions Provided Multimedia Contact Centre market opportunity guidance to Bell Canada Provided guidance to two start-up IP telephony companies with respect to product positioning and partnering strategies for service providers Built Bell Canadas original business strategy for delivering IP telephony services to enterprise customers (including IP PBX, Network PBX, IP Centrex and IP Customer Contact Centre Services) Facilitated a comprehensive partnership between a major carrier and a global equipment vendor in the delivery of a totally outsourced solution for an enterprises complete voice and data networking needs Delivered a Network PBX report and strategy seminar to Nortel Voice over IP development teams across North America Delivered an IP PBX report and strategy seminar to Mitels IP telephony development teams in Canada and the UK Provided guidance to a Cisco sales team in the marketing of IP telephony services to service providers Conducted two Internet Industry View Seminars for Nortel Centex IP development and marketing teams (in Raleigh and Brampton) Delivered a Competitive Positioning Seminar to Nortels Carrier Data Networks Delivered a suite of professional services supporting Bell Canada Internationals launch of Genesis (a wireless CLEC in Venezuela), including IP portfolio development, financial modeling and strategic market positioning recommendations Provided guidance to Congruency (a provider of software and CPE gear to support network-based IP telephony solutions) in the design of its marketing program and messages Prepared an Internet Industry View Report and delivered a strategy seminar to CrossKeys (a provider of network management solutions) Prepared an Internet Industry View Report and delivered a strategy seminar to MetroNet (which was subsequently acquired by AT&T Canada)

Prior to consulting, John Thomas was a director within Telecom & Internet companies. Selected contributions include:

Directed BCE Emergis market development and sales programs for IP applications running on cable and DSL networks Working directly with the CEOs of Canadas telephone companies, directed the original corporate strategic plan for Stentor Directed the agenda and activities of the Stentor and Mobility Canada PCS Strategy Team, which consisted of CEOs and senior executives from the Canadian telcos and their mobility affiliates Directed the marketing and engineering team responsible for PCS strategy and implementation for Stentor and Mobility Canada, leading to the introduction of several services Was Bell Canadas top business case expert, leading assessments such as a spin-off subsidiary to provide international toll resale services, a proposed global alliance with AT&T, and the launch of Bells first call centre

Company Information

Additional Details

Legal Name: J. W. Thomas Consulting Inc.

Number of Employees: 2

Contacts

Services

• Management Consulting Services
• Telecom Business Strategy Development

  Management consulting services are provided to telecom service providers, telecom equipment providers, and companies that utilize telecom services to forge a company advantage or to achieve significant cost savings.

  Contributions typically include:

  Identifying opportunities for revenue and profit growth, Specifying business and marketing initiatives to build a sustainable advantage, Building business strategies and corporate visions Constructing compelling business cases, and Building win-win partnering strategies.

Additional Information