GTN Communications Corp.
London, ON
Company Overview
GTN Communications is a company which seamlessly delivers customer service excellence with the highest quality, award winning contact centre solutions. GTN utilized the internet, customizable web based software development and computer telephony integration to deliver private branded support to your customers anywhere in the world. GTN's 24 hour call centre specializes in technical support and help desk services as well as inbound and outbound lead generation and sales work.
GTN is positioned to provide a total customer contact solution for any company which has the desire to incorporate internet and telemarketing in an integrated customer service solution. Our staff become your number customer service and information managment resource.
Company Information
Physical Address
210 Dundas St. 3rd Fl.
London, ON N6A 5J3
CA
Mailing Address
210 Dundas St. 3rd Fl.
London, ON N6A 5J3
CA
Additional Details
Legal Name: GTN Communications Corp.
Number of Employees: 100
Total Sales ($CDN): $100,000 - $200,000
CA
GTN utilizes Multiple T1 access to redundant internet feeds, ACD's to route private branded calls, proprietary, web based, customizable software development, SQL database development, computer/telephony integration, customizeable reporting on call activity. GTN is also an ISP and maintains domain servers, e- mail servers, modems, authentication servers and billing to support over 2000 clients. For outbound sales projects we utilize predictive dialer, verification recording and proprietary call management technologies.
We use customizeable XML and HTML software development to manage the call interface and ticket system for each client.
Group Telecom IP Applications Inquent ASP-ONE Adculture BMW Canada Cox Communications Truckstop. com
2001 ACCE Award for Customer Contact Excellence presented at the Chicago ICCM conference.
10, 000 sq. ft.
London, Ontario
Contacts
Val Morgan
Title: Chief Executive Officer
Area of Responsibility: Export Sales & Marketing
Phone: Show phone
Email: Show email
Services
- Inbound And Outbound Lead Generation And Sales
-
Outsourced Customer Service
Inbound or outbound customer service call answering. Utilities, Telco's, Internet Companies, government programs. Customized Relationship management services.
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Outsourced Help Desk &technical Support
Private branded, web enabled tech support by telephone, email and live text chat for ISP's, ASP's, Telco's, software & hardware companies, any e- commerce organization or government department.
Additional Information
541510
United States
Brazil, United Kingdom