Falcon-Software Company, Inc.
Victoria, BC
Company Overview
Falcon-Software Company, a web design and development firm, has carefully listened to its clientele for more than a decade, creating real value for B2B and B2C businesses across North America. We have applied our broad experience, technical knowledge, and business expertise to develop a group of web-based services that meet our clients' e-business objectives. The result has been a transformation from a developer of proprietary software in 1996 to a world-class, customer-focused Internet technology solutions provider.
Company Information
Physical Address
103-1625 Oak Bay Ave.
Victoria, BC V8R 1B1
CA
Mailing Address
P. O. Box 43007
Victoria, BC V8X 3G2
CA
Additional Details
Legal Name: Falcon-Software Company, Inc.
Number of Employees: 20
Total Sales ($CDN): $100,000 - $200,000
CA
Falcon-Software takes great pride in our collaborative approach and proven techniques in defining, developing and delivering high impact websites and e-business application tools. From prototype development and project life cycle planning to creative website design and eBusiness solutions, Falcon-Software offers comprehensive, innovative services that create real value for our clientele. We have applied our broad experience, technical knowledge, and business expertise to develop a group of services that meet our clients' business objectives.
The Danaher Industrial Control Group (DICG) is a subsidiary of Danaher Corporation (a Fortune 500 Company). DICG began as separate and distinct companies, after a number of strategic mergers and affiliations that occurred, these companies were merged under the DICG conglomerate business platform in 2000. Today, DICG is comprised of over 26 renowned industrial and process control product brands and some 15 manufacturing locations worldwide and still growing.
Falcon was able to adapt DICG's complex business model into a streamlined eBusiness framework that allows all of the individual companies that make up DICG to take full advantage of eBusiness. This framework provides for easy integration of complex catalog and product ordering systems, channel partner collaboration, globalization and cross brand marketing/selling between the individual brands, while still retaining and supporting the brand image of each of these companies.
Advanced Cable Ties, Inc. Amphenol Antel, Inc. Antibodies Incorporated Appleton Electric Arlon Inc. BC Yacht Building Association Canadian Guide Dogs for the Blind Chem Processing, Inc. Club Intrawest Coleman Cable Inc. Danaher Industrial Control Group Filtertek Inc. Gems Sensors Inc. Hitachi Cable Manchester Honeywell Intrawest Corporation Island Home & Style Magazine Lawson Products, Inc. McGill Electrical Product Group Metlsaw Systems, Inc. Newport Medical Instruments O-Z/Gedney Rockbestos-Surprenant (RSCC) Ruhof Corporation Strategic Diagnostics Inc. T. Christy Enterprises Tevelec Limited Virtuoso, Ltd. Wallach Surgical Devices Weico Wire & Cable Weill Galleries, Inc. Windy City Wire, Inc. Zone Three Entertainment
Gems Sensors, located in Gurnee, Illinois, made the decision to partner with a Canadian company on the west coast primarily on Falcons experience designing websites for B2B companies, which added a great deal of value and comfort level for Gems. Falcons unique approach of taking the time to understand Gems business, culture and process was reassuring considering the time and money being invested.
Falcon provided prototype designs and well planned out requirements documentation well before the quotation stage, making sure both parties understood what was being proposed and delivered. This technique, coupled with detailed timelines, quotations and budget forecasting by Falcon, positioned themselves as the obvious choice in the end for Gems. The first stage for Falcon was to establish the project life cycle plan, which would include defining, developing and delivering a project based on client objectives, prototype designs, site architecture, timelines and budgets. This plan would also include a dedicated crew of six, containing a project assistant, two designers, two programmers and an IT specialist. The team would be lead by a single project manager who would act as the liaison between Falcon and Gems, making sure all tasks and communication were managed efficiently.
'In just the first six months after introducing the redesigned website from Falcon, we've had more than eight times as many customers register per month, and have increased the annualized revenue dollars through the site by over 280 percent. Falcon has never missed a deadline on any of my projects, even if it meant following up to make sure that I stayed on schedule as well. In addition to their extensive knowledge of website design tools and practices, they act as consultants to help with many other e-commerce and online marketing decisions. I strongly recommend Falcon-Software for any Web projects and plan to continue using them in the future.'
Jeff Spencer, Corporate E-Business Manager Lawson Products, Inc. - Des Plaines, IL
Contacts
Gary Eisenstein
Title: Chief Executive Officer
Area of Responsibility: Management Executive
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John Austin
Title: Vice President
Area of Responsibility: Management Executive
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Heather Macfayden
Title: Manager
Area of Responsibility: Customer Service
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Natalie Evans
Title: Administrator
Area of Responsibility: Finance/Accounting
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Services
- Website Design And Development
NAICS Categories
Additional Information
541510, 541430
United States
Australia, United Kingdom