Empowered Networks Inc.

Empowered Networks Inc.

Empowered Networks is the leading independent solutions integrator in Canada. We simplify and optimize test and management for next-generation networks and applications, by combining market-leading solutions from trusted partners with our own EmpoweredServices. Empowered has earned the trust of over 300 blue chip clients, including Canada's leading IT-dependent enterprises, communication service providers and network equipment manufacturers. Empowered is a privately held company headquartered in Toronto, Canada, with offices in Montreal, Ottawa, Calgary, and Atlanta. For more information, visit www.empowerednetworks.com.

Company Details

Year Established: 1998

Total Sales ($CDN): $1,000,000 - $5,000,000

Number of Employees: 55

Company Information

Ron Watt
Title: Director
Area of Responsibility: Export Sales & Marketing
Telephone: (613) 271-7985
Fax: (613) 592-6043
Email: Click Here

Products

Spirent Communications

Symmetricom
Symmetricom is the world's leading supplier of network synchronization and timing solutions. Proper synchronization is a requirement to ensure voice and data integrity across any digital communications network. Symmetricom is the synchronization and timing supplier of choice for network service providers, telecom equipment manufacturers, military and aerospace contractors, enterprises as well as government and research facilities in over 80 countries around the globe. Empowered is the trusted and exclusive Canadian partner of Symmetricom Telecom Solutions. We provide an option for first and second-level 24/7 support through our Technical Assistance Centre, deliver packaged and custom training and professional services, and bring unparalleled value to Symmetricom customers in Canada. We also offer a range of specialized network synchronization professional services and solutions, from network audits, consulting, sync network design, and turn-key installation.

Network General
Network General Corporation, a privately-held company based in San Jose, California, is the leading developer and provider of award-winning solutions for network and application performance management. The Network General portfolio consists of a family of integrated hardware and software products, including the industry-leading Sniffer solutions that enable the management of complex, high-speed networks covering virtually all wireless and wired network topologies and protocols, and the applications that traverse these networks. Supporting the widest range of network topologies in the industry, Network General solutions enable enterprises, small and medium businesses, and service providers worldwide to effectively keep their networks and applications up and running at peak performance, 24x7. Empowered is a certified Network General partner, providing service to customers across Canada. We offer a comprehensive suite of EmpoweredServices to help our customers assure and optimize network and application performance, with the full range of Network General Solutions.

Concord Communications
Concord Communications, Inc. (Nasdaq: CCRD) provides an integrated software solution that enables companies to map their IT services to business needs, measure their actual end-user experience, and manage their applications, systems, and networks. More than 3000 companies worldwide, including 23 of the world's 24 largest service providers, rely on Concord's Business Service Management software to optimize IT services to drive business success. Empowered has been Concords authorized partner in Canada since 1996. We provide first and second-level 24/7 support through our Technical Assistance Centre, deliver packaged and custom training and professional services, participate in Concords beta programs, and more generally, bring unparalleled value to Concords Canadian customers. We also offer a range of unique services and solutions developed in Empowereds Development Centre.

Alterpoint
AlterPoint is the leading provider of network change and configuration management (NCCM) solutions for complex, multi-vendor network environments. AlterPoint's solutions provide visibility, automation and governance over network changes, increasing the availability, performance and security of enterprise networks. AlterPoints leadership in the NCCM market is based on customer adoption, innovation, vision and product superiority in real-world customer situations. Empowered is AlterPoints exclusive authorized partner in Canada, offering a full range of services to help integrate DeviceAuthority Suite into our customers IT management processes, including needs assessment, turn-key implementation, system documentation and user training. Empowereds Technical Assistance Centre provides an option for 24/7 support to Canadian customers.

Mformation
mFormation Technologies Inc. helps mobile operators increase data revenues and accelerate data service adoption through innovative wireless device and service management technologies. mFormation's software provides real-time visibility into device and data service performance, on-demand remote device diagnostics and repair, over-the-air device and service configuration, and a portal to enable enterprise customers to self-manage their populations of devices. The software manages a broad mix of wireless devices, including OMA DM compliant cell phones, Symbian OS-based devices, Microsoft Pocket PC-based handhelds and smart phones, RIM BlackBerry devices and SIM cards, across a wide range of wireless carrier networks, including UMTS, CDMA and GSM/GPRS. Empowered is mFormations authorized partner in Canada, offering a full range of services to help integrate these solutions into the service offerings of Canadian mobile operators. We provide an option for first and second-level 24/7 support through our Technical Assistance Centre, deliver packaged and custom training and professional services, and delivered unparalleled value to our customers. We also offer a range of unique services and solutions developed in Empowereds Development Centre.

Anue Systems
Anue Systems is a technology leader in Next Generation data communications testing. Anues Network Simulators meet the needs of industry leaders that are designing, building and testing state-of-the-art fiber optic networks, by allowing customers to precisely simulate signal delays and other impairments that occur during gigabit rate transmission of data over optical fiber, using SONET/SDH, Gigabit Ethernet, and Fibre Channel protocols. Empowered is Anue Systems exclusive partner in Canada, offering a range of services and support to help our customers quickly leverage Anues Delay Simulators for SONET, GigE and Fibre Channel into their development labs, product verification and manufacturing processes.

Apparent Networks
Apparent Networks offers a breakthrough network intelligence solution that delivers real-time, non-invasive, end-to-end network measurement and diagnostics, providing unique visibility into network performance, bottlenecks and configuration issues. Working without client-side agents, and at a fraction of the cost of other solutions, AppareNet's advanced diagnostics and continuous monitoring, provides actionable data to optimize business critical application performance. Empowered is Apparent Networks exclusive authorized partner in Canada, offering a full range of services to help integrate AppareNet into our customers IT management processes, including turn-key implementation, system documentation and user training. Empowereds Technical Assistance Centre provides an option for 24/7 support to Canadian customers. We also offer a range of unique services and solutions developed in Empowereds Development Centre, developed to address the unique requirements of our customers.

Ca
CA, one of the world's largest management software companies, delivers software and services across operations, security, storage, life cycle and service management to optimize the performance, reliability and efficiency of enterprise IT environments. Founded in 1976, CA is headquartered in Islandia, N.Y., and serves customers in more than 140 countries. For more, please visit www.ca.com. CA provides customers with the tools and expertise to unify, simplify and secure their IT infrastructures to lower costs, reduce risk, improve compliance and ensure critical services are always available. CA serves more than 98 percent of the Fortune 1000 companies, as well as government organizations, educational institutions and thousands of other companies in diverse industries worldwide. Empowered's partnership with CA has been developing since CA acquired Concord Communications. Empowered, a partner of Concord Communications in Canada since 1998, will continue to deliver solutions based on the eHealth Suite, combined with a full suite of services and support from Empowered's Technical Assistance Center.

Emc Smarts
EMC Smarts automates network systems management as part of EMC Corporation's information lifecycle management (ILM) strategy. With EMC Smarts software solutions, enterprise, service provider and government organizations can manage their network systems end-to-end, gaining unprecedented insight into how technology health impacts business. Empowered is the leading SMARTS Alliance Partner in Canada, offering a full range of services to help integrate EMC Smarts into our customers IT and Network management processes, including needs assessment, turn-key implementation, system documentation and user training. We provide an option for first and second-level 24/7 support through our Technical Assistance Centre. We also offer a range of unique services and solutions developed in Empowereds Development Centre, developed to address the unique requirements of our customers.

Segue Software
Segue Software is a global leader dedicated to delivering quality optimization solutions that ensure the accuracy and performance of enterprise applications. Today Segue solutions are successfully meeting the quality optimization challenges of more than 2,000 customers around the world, including 61% of the Fortune 100. Our results-oriented approach helps our customers optimize quality every step of the way. Segue's solutions are enabling these leading organizations to: Maximize the quality and minimize the cost of enterprise applications at each step of their development Deploy complex applications faster than ever, confident that they meet key business requirements Optimize application quality throughout production to ensure the highest return on investment Embedded with automated tools and a managed approach for testing, tuning and monitoring software, Segue solutions optimize quality each step of the way - from capturing an application's key business requirements to maximizing its accuracy, reliability and scalability during development and testing to increasing its uptime in production. Segue has selected Empowered Networks as Segue's authorized distributor in Canada. Empowered is the primary point-of-contact for sales, support, consulting and training for Segue products in Canada.

Veriwave
VeriWave is the leading provider of test systems for performance analysis of wireless local area network (WLAN) products. VeriWaves products are used by equipment manufacturers to accurately analyze the performance of their products, as well as by carriers and enterprise users to make the right choice when selecting WLAN equipment for deployment in their networks. VeriWave was founded in 2002. It is venture funded and based in Portland, OR. The VeriWave team has extensive protocol and test expertise and includes industry veterans from these spaces. VeriWave is extensively involved in the IEEE 802 standards development. Empowered is VeriWaves trusted and exclusive partner in Canada. VeriWave solutions are a critical component of our solution set for Wireless Networks. Empowered delivers VeriWaves solutions for testing Wireless LAN infrastructures, combined with packaged and custom training and professional services, technical support, to create unparalleled value to our customers. Also, we jointly offer the Tested by VeriWave program through the EmpoweredTestLab Service.

Services

Empoweredcare Management services provider for Network and IT infrastructure, providing flexible combinations of testing and management tools & equipment, combined with expert professional services, and robust methodologies.

Empoweredassessment EmpoweredAssessment Services help you enhance your understanding of your environment and your path from knowing you have a business problem, to understanding the steps you should take to resolve that problem. We use leading tools, experienced teams, results-oriented processes and our E4 Methodology to quickly understand how you manage your IT & IP infrastructure environment today, the evident problems - both real and perceived, and the issues and root causes that need to be resolved. From there, we develop a series of specific actionable recommendations that you can implement now, and the information you need to make informed decisions. Empowered offers independent Assessment Services in several broad areas: Testing, Management, Network, Systems, Applications Operations, Performance, Security People, Processes, Tools We know your network and your business issues are unique. We start with Envision, our structured review of your technical and organizational environment with your key stakeholders. Envision permits us to develop a detailed firm-price proposal, tuned to match your specific goals, objectives and scope.

Empowereddeploy EmpoweredDeploy Services are focused engagements where Empowered's team deploys a solution into your environment, using our E4 Methodology. The Enhance step of E4 maps out a detailed action plan, in a formal Statement of Work. The SOW defines exactly what we will deliver and when, our processes for managing the project, and how we will demonstrate success - to your complete satisfaction. EmpoweredDeploy is how Empowered's team will Execute that action plan. Here's details of an EmpoweredDeploy engagement: Project Management Our disciplined approach to project management includes effective, regular reports on progress and issues so that decisions are informed and success is ensured. Our process is simple, transparent and optimized. Empowered's project manager will track and analyze project status and issues, and provide a regular status report to interested parties as required. Where required, Empowered's project manager will administer our formal Change Request process. Documentation To complement Vendor supplied manuals provided, Empowered will document the customizations and configurations created as part of EmpoweredDeploy, to provide a record of our work, and a starting point for solid on-going configuration control. Documentation will range from simple commented scripts to detailed procedures documents on how to effectively maintain and utilize the solution. After a formal review process, All documentation will be delivered upon project completion, and become the property of the customer. Knowledge Transfer EmpoweredDeploy includes knowledge transfer training. This typically consists of Empowered's team working with the system administrators responsible for ongoing maintenance of the solution, and working from sample rules, integrations and automations to create customized versions. Empowered prefers to actively involve system administrators in the project, to maximize opportunity for knowledge transfer. Acceptance Testing Formal Acceptance Tests are defined in the Statement of Work, and will be performed jointly by Empowered and the Project Manager to formally validate that we have delivered everything we were engaged to deliver, to the satisfaction of our customer. With completion of the project, the final step in E4, Endorse, begins. We will conduct a debriefing session to review all deliverables, respond to questions, and solicit feedback on the quality of our work and our performance against defined metrics for success. E4 Methodology is our means to ensure we make productive use of your time and attention, to meet and exceed your expectations, and to deliver concrete business value throughout the lifecycle of your investment in our solutions.

Empoweredtraining EmpoweredTraining features partner-certified instructors, using course materials and techniques that leverage our years of experience in training and supporting our customers. We are fully equipped to train users at all levels of experience in using the testing and management solutions we provide, as well as independent technology training. Training can be provided at Empowered's facilities, at your site, or at our partners' training centres in North America. We can develop a customized course curriculum for your team to meet your unique requirements, involving direct training to all users, 'Train-the-Trainer' training, or customized course content. It is our practice to work with our customers to tailor training to meet your needs and preferences.