Cronus Technologies Inc.

CA

Imagistics International, Inc. Fred A. Moreton & Co. PepsiCo, Inc. The Pepsi Bottling Group, Inc. J. C. Penney Company, Inc. Whirlpool Corporation Starbucks Corporation InterPark Holdings, Inc. - GE Real Estate Saskatoon Health Region University of Saskatchewan Saskatchewan Healthcare Employees Pension Plan Alberta Motor Association Regina Regional Economic Development Authority Health Quality Council

Imagistics International Inc. ('Imagistics') is a multi-national company with over 3, 300 employees across the United States, Canada and the U. K. They specialize in the direct sales and service of fax machines, printers and copiers. Formerly known as Pitney Bowes Office Systems, Imagistics is based in Trumbull, CT. Their last-stated revenues were over $600 million.

Imagistics needed a solution to leverage its HR departments expertise more strategically, and consequently reduce the amount of time spent on non-strategic activities. An analysis was conducted, focusing on three areas: current business practices, cost vs. savings and validity. An evaluation of their existing data systems (ADP Enterprise) and business processes showed that, without ESS/MSS, an extra step was necessary to process all HR related functions. Their findings devolved three objectives for their initial implementation of an ESS/MSS solution:

reduce the amount of documents being printed reduce the significant amount of time being spent correcting errors on HR forms streamline the reporting process which was tedious and took too long for the results to be meaningful

cfactor delivered a solution with the following results:

a significant reduction of overall paper processes ability to produce reports immediately using real-time data automated processes for recruitment, new hires, merit-based increases, vacation requests, terminations and more dynamic data auditing, ensuring that information such as merit increases are entered within guidelines, while allowing for exceptional circumstances easy document collaboration through automated workflow a reduction in entry errors, due to automated validation on forms a comprehensive repository for easy to view documents simplified transactions by using data that has been pre-verified an overall increased percentage of time to focus on strategic tasks labor costs reduction (estimate) of $430, 000 communications costs reduction (estimate) of $50, 000 ROI achieved in less than 12 months

'We automated HR transactions - eliminating all the paper, signatures and time delays inherent in a formerly paper-intensive environment. Managers can initiate all HR transactions online for example, they can hire someone, give out raises, and enter terminations from any computer with an Internet connection-- whether they're traveling, in the office, or working from home. Through a customized, automated workflow process, the transactions route up the approval chain with no manual intervention. Once the approval is electronically generated, our HRIS and Payroll systems are automatically updated, confirming e-mails go back to the initiating managers-- and the process takes minutes instead of days. We also now deliver up-to-the-minute personal, employment, performance and turnover employee data directly to managers' desktops. The data is available whenever the manager wants to use it-- not just when he asks for a paper report to be generated.'

• KATHY DUNPHY, DIRECTOR OF BENEFITS FOR IMAGISTICS

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