Capt. G. J. Berta, M. M. S.

We are proud that our experience and skill has been recognized in the Toronto area in such extents as the awarding of the assignment in 2004 for the Pre-Purchase Survey of the 116 foot dinner cruise and sight seeing vessel, the Empress of Canada.

We are proud that our experience and skill has been recognized in the Toronto area in such extents as the awarding of the assignment in 2004 for the Pre-Purchase Survey of the 116 foot dinner cruise and sight seeing vessel, the Empress of Canada.

While such big boat assignments attest to a Surveyors accomplishments in the Industry, they are a rare occasion. The mainstay of our practice remains Small Craft Pleasure Vessels, and it is important to point out, that we have not lost sight of recognizing the Consumer who makes up our Client Base, and that we strive to do our best and treat our work on an equal level, be it a 20 foot day-sailor, a 52 motoryacht or the Empress.

Example of a real, unsolicited testimonial:

----- Original Message -----

From: Steven, Scharien@royalsunalliance. ca To: gjberta@marinesupportonline. com Sent: Thursday, June 17, 2004 8: 57 AM

Subject: Vessel Survey Received

Dear Mr. Berta,

We have recently received a survey you completed for one of our insured's vessels. I just wanted to drop you a quick note to say that I was very pleased with the quality and presentation of your survey, and from an insurance underwriters perspective, this is very much appreciated.

Best Regards, Steven Scharien National Yacht Manager Royal & SunAlliance Insurance Company of Canada 1-866-365-2802 x4228

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