Company Overview

Warehouse Site Location and Capacity Office Products With a corporate history dating back to 1952, Basics Office Products has grown to be one of the leading providers of office products in Canada. Basics Office Products in Waterloo, Ontario has two central state of the art facilities. The main distribution center and Head Office is located on Davenport Road in Waterloo; all day to day office products requirements are shipped from this facility. In total between our divisions we have:

-201 EMPLOYEES -120, 000 sq. ft. (office/whse) -38 Basics delivery trucks -$3 1/2 Million inventory -$54 Million in sales -Celebrating 50 years of service experience

Our head office on Davenport Road (shown above) houses our corporate flagship store as well as all operating departments, warehouse for office products and distribution equipment.

Office Furniture Our new Basics Furniture Design and Distribution Centre is within a five-minute walk of our Head Office. It is located on Frobisher Drive. Completion of the building was on May 1st

• This facility is devoted to contract commercial furniture

and the Design Community. -23 Furniture Specialists -5 Delivery and installation vehicles -$500, 000 inventory (approx) -$14 million sales This location of Basics Office Products is the largest showroom of Canadian manufactured product in Southern and Central Ontario. We designed it to be a natural fit to complement our design and specification services. All furniture shown in our annual catalogue is stocked in this warehouse. The warehouse is over 50, 000 sq. feet. Any commodity furniture items, like filing cabinets and chairs, requisitioned by users are picked much like an office products item and cross- docked at the Davenport warehouse. The items are matched to the office products delivery route for the specific location of CUSTOMER NAME and delivered next business day with the office supplies!

Office Equipment Basics Document Systems in Waterloo is our third division selling and servicing quality office equipment. -13 Digital Specialists -7 Service vehicles -1 Connectivity Specialist -1 Colour Specialist -Stock all parts and equipment -Full line Demo Product

All sales and internal repair of quality copier and fax machines are done through this division. Basics Office Products has full inventory of all lines of Konica and Toshiba fax and copiers.

There are several areas, which separate us from our competition that are beneficial to you;

• We are an independent, 100% Canadian owned and operated

organization. Our entire management team as well as our President work every day at the customer level. Our intense focus on our customers means that your users will have prompt and immediate service not commonly found in todays market.

• Our Company is owned by a group of individuals that have

an intense interest in the regions that we serve. All profits and economic benefits from our success stay in our communities.

• It takes a different skill set and personality to work

within an independent dealer structure. When all else is equal our people make the difference. Each employee is dedicated to looking after our customers and striving for higher quality by a commitment to our mission statementK Basics Office Products will be the Canadian leader in customer satisfaction by providing quality products and responsive services through the empowerment of its employeesK

• Our fill-rate. Our current fill-rate year to date is

98.7%. We backorder on average.01031% of our stock items at any given time. Average delivery time of our backorders does not exceed five working days unless advised. These facts are industry-leading advantages to Stelco. It means more satisfied users and lower operational costs when handling our shipments.

• Basics Office Products has a documented and recognized

quality system based upon ISO 9002 standards. As discussed earlier, our quality system is geared towards quality improvement and leading benchmark standards. The users at Stelco will immediately see a difference between us and our competition through our careful and planned attention to detail. They will immediately be given the opportunity to provide feedback as to the level of service being experienced.

Basics has been honored with the Clarica Vendor Quality Award for three years in a row proves our competitive advantage.

Basics Office Products Ltd: A Canadian National Buying Group Office Basics is a founding partner in Basics Office Products, a major buying and marketing consortium, allowing us to provide our personal service with international buying power. www. basics. com

Basics Office Products -32 Dealers Coast to Coast -$450 million in Purchasing Power -Canadian Owned and Operated -Consistent Quality and Value At the regional level, efficiencies gained, are and will be done, through technology enhancements, product focus, and a commitment to continuous improvement practices, such as ISO 9000 quality systems, enabling a reduction in operating costs.

Company Information

Additional Details

Legal Name: Basics Office Products

Number of Employees: 201

Contacts

Products

• Office Supplies

NAICS Categories

• 418210 Stationery and Office Supplies Wholesaler-Distributors

Additional Information