BTA PLUS
BTA PLUS is a consulting and training firm on business process analysis, ISO 9001/ISO 14001 management systems implementation, Learning organization, Motivation of people, Measurement of performance, Continious improvement and Sustainable developpment. Every implemented management system assisted by our consultant during the last 15 years works today. Our clients achieved excellent results in terms of motivation of people, return of assets, process efficiency and customer satisfaction. Certified by U.S./Canada Joint Certification Office, BTA PLUS is registered in the Central Contractor Registration (CCR).
Company Details
Year Established:
1991
Number of Employees:
3
Company Information
Branimir Todorov
Title:
President
Area of Responsibility:
Management Executive
Telephone:
(514) 843-5115
Fax:
(514) 286-6078
Email:
Click Here
Services
Iso 9001:2000 Consulting On Implementation
Iso 14001:requirements, Transition And Internal Audit
ISO 14001 :2004 Requirements , Transition and Internal Audit. Training on Significant Environmental Aspects and on Internal Audit. Coaching and assistance on ISO 14001:2004 Transition, Implementation and Registration.
Leadership, Learning Organization And Motivation
Development and Implementation of Employee Motivation
Workshops and Leadership Session for continual improvement of company performance. Individual and team-work self-confidence bulding workshops. Measurement of Employee Motivation and Allignement. Leadership Evaluation. 360 degree evaluation.
Measurement Of Customer Satisfaction
Developpment and implementation of customer
satisfaction measurement system. Training session on customer
satisfaction, acquisition and retention. ISO 9001: Measurement of customer satisfaction. Models for measurement of customer satisfaction.
Analysis Of Business Processes
Business processes analysis, Process configuration and Improvement. Stakeholders needs review (clients, suppliers, shareholders, employees, society, environment).
Management Consulting
Management Consulting and Training Services on development,
and implementation of standard-based systems: ISO 9001, ISO
14001, AS-9001, TS 16949.
Iso 9001: Internal Audit And Management Review
Two days intensive training session on ISO 9001 Requirements, on conduction of internal audit of processes and strategic management review. Cost of quality audit.