Angus Dortmans Associates Inc.
Angus Dortmans Associates Inc. provides management advisory
services to Canadian organizations that rely on business telecommunications and contact centres to advance their business goals.
Our mission is to assist clients solve problems and make better decisions, by providing top-quality insight,
counsel and direction.
Services include project assistance, seminars and workshops, speeches and briefings.
Company Details
Year Established:
1994
Number of Employees:
4
Company Information
Henry Dortmans
Title:
President
Area of Responsibility:
Management Executive
Telephone:
(416) 849-2896
Fax:
(416) 946-1187
Email:
Click Here
Services
Telecom Baseline Studies/Management Reviews
Telecom Financial Audits
Benchmarks client telecom expenditures/performance, identifies
cost reduction opportunities.
Telecom Service Improvement Studies
Establish measurable goals for business telecommunications,
set up plans for achieving them.
Long Distance Cost Review
Identify and implement cost-effective long distance services
compatible with the client's business goals.
Call Center Reviews
From initial plannin gof call centers through implementation,
management education and performance audits.
On The Line (a Consultant's Notebook)
A monthly column devoted to practical issues in telecom
management, based on real-life experiences.
By Henry Dortmans, President, Angus Dortmans Associates.
Published in TELEMANAGEMENT magazine.