Advantage Communications Inc
Charlottetown, PE
Company Overview
Founded in 1996, Advantage Communications has grown to become a leading provider of integrated outsource call center services in the Atlantic Canada region. Located in Charlottetown, Prince Edward Island on Canadas east coast, we service our Canadian and U. S. clients from our state-of-the-art call center facility. In addition to our beautiful landscape and beaches, Prince Edward Islanders are noted for their down-home friendliness, which our clients also note when monitoring our Customer Service Representatives. Advantage has developed expertise in a wide variety of inbound/outbound and E-Commerce customer care solutions and with the ability to provide customized scripting and call handling, we are noted for our professionalism in managing our clients customer care applications.
Company Information
Physical Address
265 Brackley Point Rd.
Charlottetown, PE C1E 2A3
CA
Mailing Address
265 Brackley Point Rd.
Charlottetown, PE C1E 2A3
CA
Additional Details
Legal Name: Advantage Communications Inc
Number of Employees: 200
CA
In building upon our call center service bureau experience and our capability, we have focused heavily on establishing a dedicated customer service approach in our call centers that is entirely focused on customer service and support applications. We utilize Tier 1 technology supported by fully networked Pentium PCs, in-house, on-site technical support, and disaster recovery systems. Through leading edge call center technologies such as ACD and CTI, E-Commerce and IVR capabilities, predictive dialing and remote monitoring capabilities, we have established ourselves as competent leaders in our industry.
Contacts
Dave Robinson
Title: President
Area of Responsibility: Management Executive
Phone: Show phone
Fax: Show fax
Email: Show email
Services
- Call Centre Services
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Marketing Support
Advantage Communications marketing support services include outbound survey data collection and Internet survey research.
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Technical Support Help Desk
On behalf of our clients, we offer network, dialup, high speed, browser, email, OS, product, technical, and Internet support solutions. Our call centers are open 24 hours a day 7 days a week. We are available when your customers need us.
NAICS Categories
Additional Information
561420
United States