2Paths Solutions Ltd.

2Paths Solutions Ltd.

2Paths Software Solutions Ltd. is the developer of 2Paths CRM.
Prior to becoming formally incorporated in 2002, we started off
as a general programming shop comprised of 2 developers
creating customized software. We quickly expanded into a larger
team of developers helping organizations streamline their
processes in order to become more efficient and profitable. Out
of this streamlining process, we began to build more
applications, including software that captures and manages the
interactions between organizations and their clients. In
essence, we created customized Customer Relationship Management
(CRM) applications based on the business needs of our clients.
We obtained our largest client several years ago when they were
comprised of 30 employees, of which 20 were customer facing. As
they grew to become a multi-million dollar company with over
400,000 clients, and 300 staff, we grew with them.

At this point in 2001, we recognized the opportunity to provide
a compelling value proposition to small and medium sized
businesses/organizations (SMBs). The CRM applications that we
created could be offered as a pay as you go service to
organizations that wanted to build relationships and foster
loyalty with their clients, without having to make a
considerable investment in CRM software.

We bundled our customer service automation experience, and
hatched it into an online web-based application, 2Paths CRM.
The application aligned with the values of SMBs, namely ease of
use, exceptional value, effective functionality, easy
deployment, and rapid return on investment.

Company Details

Year Established: 2000

Company Information

David Williams
Title: Manager
Telephone: (604) 689-4123
Email: Click Here

Karen Goh
Title: Vice President
Area of Responsibility: Domestic Sales & Marketing
Telephone: (604) 689-4123

Aaron Gladders
Title: Owner
Telephone: (604) 689-4123
Fax: (604) 689-4124
Email: Click Here

Products

2paths Crm

Services

Custom Software 2Paths Software Solutions Ltd., the developer of 2Paths CRM, creates custom software applications to help improve organizational processes and logistics. The majority of organizations have processes that can immediately be identified as stumbling blocks, or bottlenecks. These bottlenecks create inefficiencies, reduce productivity, or add operational costs. A few examples are: an inventory system in a supply chain logistics operation, a timesheet process within a company, or the transfer of a trouble ticket in a customer service department. We believe that investing in the creation of customized software applications results in enhanced productivity, reduced costs and errors, and increased organizational efficiencies We use technologies that are appropriate for your organization, given your strategic needs, budget, time and legacy constraints. By keeping our technology consultation focused on your needs, we are able to create a solution that fits your organization, rather than trying to fit your organization into a pre-packaged solution.